Our Policies

Titan complaints procedure

At Titan, our aim is to provide a consistently high standard of customer service but when we get things wrong, or fail to meet our service standards, we encourage you to let us know. Our Complaints procedure sets out, in detail, how you can register your dissatisfaction with us and what steps are involved in trying to resolve the issue causing you concern. Our Customer Complaints Procedure has been put in places to endure that your concern/complaint is resolved as speedily as possible.

For our full Complaints Procedure Policy, go here.

Health and Safety

For our Health and Safety Policy

Equal opportunities

For our Equal Opportunities Policy, go here.